SafetyCulture incident

Service outage for some sensors

Minor Resolved View vendor source →

SafetyCulture experienced a minor incident on December 4, 2025 affecting Sensors, lasting 9h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 10:52 PM UTC
Resolved
Dec 05, 2025, 08:20 AM UTC
Duration
9h 27m
Detected by Pingoru
Dec 04, 2025, 10:52 PM UTC

Affected components

Sensors

Update timeline

  1. investigating Dec 04, 2025, 10:52 PM UTC

    We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.

  2. identified Dec 05, 2025, 12:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2025, 07:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 08:20 AM UTC

    This incident has been resolved.