SafetyCulture incident

Service outage for some sensors

Resolved after 9 hours 27 minutes, affecting Sensors, on December 4, 2025.

monitoring Dec 05, 2025, 07:33 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 04, 2025, 10:52 PM UTC
Resolved
Dec 05, 2025, 08:20 AM UTC
Duration
9h 27m
Detected by Pingoru
Dec 04, 2025, 10:52 PM UTC

Affected components

Sensors

Update timeline

  1. investigating Dec 04, 2025, 10:52 PM UTC

    We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.

  2. identified Dec 05, 2025, 12:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2025, 07:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 08:20 AM UTC

    This incident has been resolved.

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