Resolved after 48 minutes, affecting Uptime and Uptime and 1 more, on July 12, 2024.
We switched the application servers to our own backup instances and all services answering fast again.
Affected components
UptimeUptimeRegistrationRegistration & LoginAlarm sendingAlarm receivingAlarm HistoryAlarm receivingSmart matching to SafeNow ZonesManage SafeNow Zones
Update timeline
- investigating Jul 12, 2024, 09:06 AM UTC
We witness a temporary disruption with long response times due to slow database responses. Everything is working, but slow in some situations. We are looking into the root cause.
- resolved Jul 12, 2024, 09:54 AM UTC
We switched the application servers to our own backup instances and all services answering fast again.
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