RunBuggy incident
Partial Outage
Resolved after 3 hours 1 minute, affecting RunBuggy Application and RunBuggy Quotes, on April 8, 2026.
On April 8, 2026, between 4:29 PM and 6:30 PM CST (~2 hours), the RunBuggy platform experienced a partial service degradation affecting customer-facing order creation. During the incident window, queued integration pipelines and administrative order entry remained functional, allowing fleet and financial institution partners to continue submitting orders through automated and admin-assisted channels. However, direct self-service order placement was degraded. Affected customers experienced an inability or difficulty completing order submissions through standard customer-facing interfaces and search results were incomplete. The incident was characterized as: Partial — back-end integrations and admin tooling operational; front-end/self-service order submission impaired. Duration: ~2 hours (4:29 PM – 6:30 PM CST) System recovery was confirmed by 6:30 PM CST. Orders queued at the integration layer were processed upon recovery.
Affected components
Update timeline
- resolved Apr 08, 2026, 09:30 PM UTC
On April 8, 2026, between 4:29 PM and 6:30 PM CST (~2 hours), the RunBuggy platform experienced a partial service degradation affecting customer-facing order creation. During the incident window, queued integration pipelines and administrative order entry remained functional, allowing fleet and financial institution partners to continue submitting orders through automated and admin-assisted channels. However, direct self-service order placement was degraded. Affected customers experienced an inability or difficulty completing order submissions through standard customer-facing interfaces and search results were incomplete. The incident was characterized as: Partial — back-end integrations and admin tooling operational; front-end/self-service order submission impaired. Duration: ~2 hours (4:29 PM – 6:30 PM CST) System recovery was confirmed by 6:30 PM CST. Orders queued at the integration layer were processed upon recovery.
Your product runs on more than RunBuggy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services