Runa incident

Q8 IT orders are failing

Resolved after 4 hours 4 minutes, affecting Italy, on October 23, 2026.

investigating Oct 23, 2026, 01:24 PM UTC

We are currently investigating an issue causing some orders of Q8 IT (Q8-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Oct 23, 2026, 01:24 PM UTC
Resolved
Oct 23, 2026, 05:29 PM UTC
Duration
4h 4m
Detected by Pingoru
Oct 23, 2026, 01:24 PM UTC

Affected components

Italy

Update timeline

  1. investigating Oct 23, 2026, 01:24 PM UTC

    We are currently investigating an issue causing some orders of Q8 IT (Q8-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 23, 2026, 05:29 PM UTC

    This incident has been resolved.

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