Runa experienced a minor incident on July 29, 2026 affecting Gift Processing, lasting 8d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jul 29, 2026, 08:55 AM UTC
We are currently investigating an issue causing some orders of Primera NL (PRIM-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 06, 2026, 05:12 PM UTC
This incident has been resolved.