Runa incident

Uber Eats CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 24, 2026 affecting Gift Processing, lasting 20h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 01:21 AM UTC
Resolved
Jul 24, 2026, 10:02 PM UTC
Duration
20h 41m
Detected by Pingoru
Jul 24, 2026, 01:21 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 24, 2026, 01:21 AM UTC

    We are currently investigating an issue causing some orders of Uber Eats CA (UEATS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jul 24, 2026, 09:02 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jul 24, 2026, 10:02 PM UTC

    This incident has been resolved.