Runa incident

Cinépolis Dulcería: Combo palomitas de mantequilla med y un refresco med de cualquier sabor MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 23, 2026 affecting Gift Processing, lasting 13d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 12:24 AM UTC
Resolved
Aug 05, 2026, 05:58 PM UTC
Duration
13d 17h
Detected by Pingoru
Jul 23, 2026, 12:24 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 23, 2026, 12:24 AM UTC

    We are currently investigating an issue causing some orders of Cinépolis Dulcería: Combo palomitas de mantequilla med y un refresco med de cualquier sabor MX (CINEDP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 05, 2026, 05:58 PM UTC

    This incident has been resolved.