Runa incident

Flannels UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 22, 2026 affecting Gift Processing, lasting 11h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 09:54 PM UTC
Resolved
Jul 23, 2026, 09:09 AM UTC
Duration
11h 14m
Detected by Pingoru
Jul 22, 2026, 09:54 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 22, 2026, 09:54 PM UTC

    We are currently investigating an issue causing some orders of Flannels UK (FLNNLS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 23, 2026, 09:09 AM UTC

    This incident has been resolved.