Runa incident

POWER NO orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 27, 2026 affecting Gift Processing, lasting 47d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:48 AM UTC
Resolved
Jun 13, 2026, 11:18 AM UTC
Duration
47d 2h
Detected by Pingoru
Apr 27, 2026, 08:48 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 27, 2026, 08:48 AM UTC

    We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 13, 2026, 10:18 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 13, 2026, 11:18 AM UTC

    This incident has been resolved.