Runa incident

Sergent Major FR orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 12, 2026 affecting Gift Processing, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 12:10 PM UTC
Resolved
Jun 12, 2026, 05:20 PM UTC
Duration
5h 10m
Detected by Pingoru
Jun 12, 2026, 12:10 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 12, 2026, 12:10 PM UTC

    We are currently investigating an issue causing some orders of Sergent Major FR (SERGNT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 12, 2026, 05:20 PM UTC

    This incident has been resolved.