Runa incident

HelloFresh AT orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 3, 2026 affecting Gift Processing, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 02:34 PM UTC
Resolved
Jun 03, 2026, 03:39 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 03, 2026, 02:34 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 03, 2026, 02:34 PM UTC

    We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 03, 2026, 03:39 PM UTC

    This incident has been resolved.