Runa incident

Google Play DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 31, 2026 affecting Gift Processing, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 04:13 AM UTC
Resolved
May 31, 2026, 05:30 AM UTC
Duration
1h 17m
Detected by Pingoru
May 31, 2026, 04:13 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 31, 2026, 04:13 AM UTC

    We are currently investigating an issue causing some orders of Google Play DE (GOOGLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 31, 2026, 04:30 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 31, 2026, 05:30 AM UTC

    This incident has been resolved.