Runa incident

Frasers Group UK orders are failing

Resolved after 9 hours 44 minutes, affecting Gift Processing, on May 27, 2026.

investigating May 27, 2026, 07:45 AM UTC

We are currently investigating an issue causing some orders of Frasers Group UK (FRSRS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
May 27, 2026, 07:45 AM UTC
Resolved
May 27, 2026, 05:29 PM UTC
Duration
9h 44m
Detected by Pingoru
May 27, 2026, 07:45 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 27, 2026, 07:45 AM UTC

    We are currently investigating an issue causing some orders of Frasers Group UK (FRSRS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 27, 2026, 05:29 PM UTC

    This incident has been resolved.

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