Runa incident

Cashi Walmart MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 15, 2026 affecting Gift Processing, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:22 AM UTC
Resolved
Apr 17, 2026, 05:54 AM UTC
Duration
2d 2h
Detected by Pingoru
Apr 15, 2026, 03:22 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 15, 2026, 03:22 AM UTC

    We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 17, 2026, 04:54 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 17, 2026, 05:54 AM UTC

    This incident has been resolved.