Runa incident

Conrad DE orders are failing

Ongoing since 10:43 AM UTC, affecting Germany.

monitoring Oct 23, 2026, 11:15 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Oct 23, 2026, 10:43 AM UTC
Resolved
Ongoing
Duration
● 9h 18m
Detected by Pingoru
Oct 23, 2026, 10:43 AM UTC

Affected components

Germany

Update timeline

  1. investigating Oct 23, 2026, 10:43 AM UTC

    We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Oct 23, 2026, 11:15 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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