Ongoing since 05:18 PM UTC, affecting Canada.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Canada
Update timeline
- investigating Oct 21, 2026, 05:18 PM UTC
We are currently investigating an issue causing some orders of Home Depot CA (DEPOT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Oct 22, 2026, 12:41 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
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