Runa incident

Emart KR orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 18, 2026 affecting South Korea, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 02:37 PM UTC
Resolved
Sep 18, 2026, 03:39 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 18, 2026, 02:37 PM UTC

Affected components

South Korea

Update timeline

  1. investigating Sep 18, 2026, 02:37 PM UTC

    We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 18, 2026, 02:39 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 18, 2026, 03:39 PM UTC

    This incident has been resolved.