Runa experienced a minor incident on September 12, 2026 affecting Denmark, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Denmark
Update timeline
- investigating Sep 12, 2026, 01:50 PM UTC
We are currently investigating an issue causing some orders of POWER DK (POWER-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 15, 2026, 06:01 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 15, 2026, 07:01 PM UTC
This incident has been resolved.