Rudderstack incident

404 responses to ingestion requests on enterprise dataplanes

Notice Resolved View vendor source →

Rudderstack experienced a notice incident on October 25, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 08:16 PM UTC
Resolved
Oct 25, 2023, 08:16 PM UTC
Duration
—
Detected by Pingoru
Oct 25, 2023, 08:16 PM UTC

Update timeline

  1. resolved Nov 02, 2023, 10:52 PM UTC

    A 404 response was returned for ingestion requests for a brief period of time - ~30 seconds on enterprise dataplanes. Root cause was delay in loading routing configuration on dataplane servers after infrastructure upgrades