Rudderstack incident

Seeing Latencies for enterprise customers with python transformations.

Major Resolved View vendor source →

Rudderstack experienced a major incident on December 6, 2023 affecting Data Processing Pipeline (US), lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 05:00 PM UTC
Resolved
Dec 06, 2023, 07:25 PM UTC
Duration
2h 24m
Detected by Pingoru
Dec 06, 2023, 05:00 PM UTC

Affected components

Data Processing Pipeline (US)

Update timeline

  1. investigating Dec 06, 2023, 05:00 PM UTC

    We are currently experiencing elevated latencies with Python transformations. Our team is actively investigating this issue and will provide an update as soon as more information becomes available.

  2. investigating Dec 06, 2023, 05:34 PM UTC

    We are continuing to investigate the issue.

  3. identified Dec 06, 2023, 05:57 PM UTC

    We deployed a fix and processing got picked up.

  4. monitoring Dec 06, 2023, 06:04 PM UTC

    We are actively monitoring the fix and will continue to do so until the issue is completely resolved, ensuring resolution without any doubts.

  5. resolved Dec 06, 2023, 07:25 PM UTC

    This incident has been resolved.