Rudderstack incident

Ingestion got affected for few enterprise customers in US.

Minor Resolved View vendor source →

Rudderstack experienced a minor incident on February 1, 2024 affecting Data Ingestion (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 03:29 PM UTC
Resolved
Feb 01, 2024, 03:29 PM UTC
Duration
—
Detected by Pingoru
Feb 01, 2024, 03:29 PM UTC

Affected components

Data Ingestion (US)

Update timeline

  1. resolved Feb 01, 2024, 03:29 PM UTC

    We experienced a brief ingestion downtime for our US customers on the enterprise tier from 14:51 PM to 14:55 PM UTC. The issue has been successfully resolved. Events from web and mobile sdks Events from web and mobile SDKs are being retried. We apologize for any inconvenience this may have caused and appreciate your patience. Thank you for your understanding.