Rudderstack incident

Public API got affected partially post upgrade

Major Resolved View vendor source →

Rudderstack experienced a major incident on February 21, 2024 affecting Web Application, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 05:12 AM UTC
Resolved
Feb 21, 2024, 06:23 AM UTC
Duration
1h 10m
Detected by Pingoru
Feb 21, 2024, 05:12 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 21, 2024, 05:12 AM UTC

    We are currently investigating the issue.

  2. investigating Feb 21, 2024, 05:59 AM UTC

    We are still working on this. Currently, the web application is down. This doesn't affect ingestion and continues to be normal.

  3. investigating Feb 21, 2024, 06:00 AM UTC

    We are still working on this. Currently web application is down. This doesn't affect ingestion or delivery and continue to be normal

  4. resolved Feb 21, 2024, 06:23 AM UTC

    This incident has been resolved.