Rudderstack incident

Ingestion got affected for customers on pro tier in EU region.

Major Resolved View vendor source →

Rudderstack experienced a major incident on October 22, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 10:46 AM UTC
Resolved
Oct 22, 2024, 10:00 AM UTC
Duration
—
Detected by Pingoru
Oct 22, 2024, 10:46 AM UTC

Update timeline

  1. resolved Oct 22, 2024, 10:46 AM UTC

    Customers in EU region on pro tier ingestion got affected from 10:00AM to 10:15AM UTC. For JS and mobile SDKs, events would have got retried and server-side SDKs, there is a possibility of data loss. This is resolved now.