Rudderstack incident

High rate of 5xx in ingestion of events for starter and growth tier in US region

Major Resolved View vendor source →

Rudderstack experienced a major incident on December 27, 2024 affecting Data Ingestion (US), lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2024, 10:55 PM UTC
Resolved
Dec 27, 2024, 11:15 PM UTC
Duration
19m
Detected by Pingoru
Dec 27, 2024, 10:55 PM UTC

Affected components

Data Ingestion (US)

Update timeline

  1. investigating Jan 07, 2025, 03:50 PM UTC

    We are actively investigating the issue

  2. resolved Jan 07, 2025, 03:52 PM UTC

    Ingestion is back to normal and this incident is resolved