Rudderstack experienced a notice incident on May 11, 2025 affecting Data Ingestion (US) and Data Ingestion (EU), lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Data Ingestion (US)Data Ingestion (EU)
Update timeline
- investigating May 11, 2025, 06:57 PM UTC
We are currently investigating this issue.
- identified May 11, 2025, 06:58 PM UTC
The issue has been identified and a fix is being implemented. Unrelated configuration changes caused the autoscaling system to misbehave, which resulted in timeouts with one of our services
- monitoring May 11, 2025, 06:59 PM UTC
We reverted the configuration changes responsible for the issue and we are monitoring the results.
- resolved May 11, 2025, 07:00 PM UTC
This incident has been resolved and no further ingestion failures are being observed