RUCKUS Networks incident
RUCKUS One / Connectivity (North America): Performance Degradation
Resolved after 55 minutes, affecting Connectivity (North America), on September 1, 2026.
Service Restored The issue affecting RUCKUS One Connectivity in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.
Affected components
Update timeline
- investigating Sep 01, 2026, 04:30 PM UTC
Performance Degradation We are investigating reports of degraded performance affecting RUCKUS One Connectivity in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.
- investigating Sep 01, 2026, 05:09 PM UTC
Performance Degradation - Investigation Update Our engineering teams continue to investigate the degraded performance affecting RUCKUS One Connectivity in North America. Customers may continue to experience intermittent errors, increased response times, delays, or reduced functionality. Investigation remains active as we work to determine the underlying cause and identify the appropriate recovery actions. We will continue to provide updates as the investigation progresses.
- resolved Sep 01, 2026, 05:25 PM UTC
Service Restored The issue affecting RUCKUS One Connectivity in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.
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