RUCKUS Networks incident

RUCKUS One / Device Management (North America): Performance Degradation

Resolved after 47 minutes, affecting Device Management (North America), on August 26, 2026.

resolved Aug 26, 2026, 01:56 PM UTC

Service Restored The issue affecting Ruckus One Device Management in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

Started
Aug 26, 2026, 01:09 PM UTC
Resolved
Aug 26, 2026, 01:56 PM UTC
Duration
47m
Detected by Pingoru
Aug 26, 2026, 01:09 PM UTC

Affected components

Device Management (North America)

Update timeline

  1. investigating Aug 26, 2026, 01:09 PM UTC

    Performance Degradation We are investigating reports of degraded performance affecting Ruckus One Device Management in North America. Customers may experience intermittent errors, increased response times, delays, or reduced functionality while using the affected service. Our engineering teams are actively investigating the issue to understand the scope and impact and are working to restore normal service. We will provide additional updates as more information becomes available.

  2. resolved Aug 26, 2026, 01:56 PM UTC

    Service Restored The issue affecting Ruckus One Device Management in North America has been resolved, and normal service has been restored. Service performance and availability have returned to expected levels, and customers should now be able to access and use the affected service normally. Our engineering teams have validated service stability and will continue to monitor the environment closely for any further issues.

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