Routable had 6 outages in the last 2 years totaling 110h 2m of downtime — averaging 0.2 incidents per month.
There were 6 Routable outages since July 16, 2025 totaling 110h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.
This incident has been resolved.
An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.
Our provider has resolved their issues, and sandbox international payables are working as expected now.
We are investigating a rise in error rates and timeouts to our production application systems.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been resolved and we are monitoring.
This incident has been resolved.
We are seeing an increase in payment processing failures due to an outage affecting our providers.
We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.
Cloudflare has implemented a fix. We will continue to monitor systems.
This incident has been resolved.
We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.
We are continuing to investigate this issue.
We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.
Performance has been restored to normal levels, and we continue to monitor the services.
We are continuing to monitor for any further issues.
We have deployed a change to further improve responsiveness, and this incident is now complete.