Ropes incident

Result Processing Delayed, Increased Application Error Rates

Minor Resolved View vendor source →

Ropes experienced a minor incident on March 26, 2026 affecting Ropes Results Engine, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 09:49 PM UTC
Resolved
Mar 26, 2026, 11:41 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 26, 2026, 09:49 PM UTC

Affected components

Ropes Results Engine

Update timeline

  1. identified Mar 26, 2026, 09:49 PM UTC

    Result processing is currently delayed due to a downstream outage by one of our model providers, OpenAI. Ropes Scout is also experiencing increased error rates. Candidates are not impacted. For the latest information, see the OpenAI status page https://status.openai.com/

  2. resolved Mar 26, 2026, 11:41 PM UTC

    The issue with the OpenAI API is now resolved. We are re-processing the backlog of results.