Is Ropes down?

Over the weekend, Bullhorn experienced a cyber incident. In response, Bullhorn disabled access to its platform globally, including to the Ropes API users that power our Ropes <> Bullhorn integration. Bullhorn anticipates restoration of service in the US by 1pm EST. We are tracking the latest updates on status.bullhorn.com closely and will communicate future updates related to the Ropes <> Bullhorn integration as we have them. We're currently working with Bullhorn support to reset the credentials for all integration users, but we anticipate slow responses given their volume of inquiries. We appreciate your patience as we work with Bullhorn to get the integration up and running again. After learning of the Bullhorn cyber incident, Ropes conducted its own internal review and found no evidence of any anomalous activity or suspicious data access. Out of an abundance of caution, we disabled all points of connectivity between Ropes and Bullhorn on Saturday.

We're still waiting on a response from Bullhorn support to re-initialize the integrations. Thank you for your patience. In the interim, you can access Ropes data and our product suite through the Ropes console directly.

We're still waiting on next steps from Bullhorn. We appreciate your continued patience.

We continue to wait on Bullhorn to re-issue API credentials for all integration partners. Thank you for your patience. Please contact your customer success manager with questions. In the interim, all functionality is available directly from the Ropes console. Please contact your system admin if you lack access permissions.

We received an email from Bullhorn informing us to avoid having individual customers reset passwords. We're continuing to press on our thread with Bullhorn support as we wait for them to rotate all of the credentials. Thanks for your patience.