Root incident

Delayed communications

Root is currently experiencing a minor incident affecting API, which began 3h ago. The vendor's full update timeline is below.

Started
Sep 11, 2026, 11:58 AM UTC
Resolved
Ongoing
Duration
● 2h 49m
Detected by Pingoru
Sep 11, 2026, 11:58 AM UTC

Affected components

API

Update timeline

  1. monitoring Sep 11, 2026, 11:58 AM UTC

    We are seeing delays in outbound communications following a large volume of payments. Communications are queued and will be sent, no messages are lost. We will update as the backlog clears.