Rocketspark incident

Investigating issue with choosing templates

Resolved after 29 minutes, affecting Australia and New Zealand and 1 more, on November 28, 2023.

monitoring Nov 28, 2023, 10:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 28, 2023, 10:41 PM UTC
Resolved
Nov 28, 2023, 11:10 PM UTC
Duration
29m
Detected by Pingoru
Nov 28, 2023, 10:41 PM UTC

Affected components

AustraliaNew ZealandUnited KingdomUSADesign Studio

Update timeline

  1. investigating Nov 28, 2023, 10:41 PM UTC

    We are currently investigating an issue with choosing templates for new websites.

  2. monitoring Nov 28, 2023, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 28, 2023, 11:10 PM UTC

    This incident has been resolved.

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