Rocketspark incident

Investigating issues with upgrading accounts

Resolved after 1 hour, affecting Australia and New Zealand and 1 more, on November 28, 2024.

identified Nov 28, 2024, 08:56 PM UTC

We are currently investigating issues with upgrading to paying, we are investigating this and should have a fix soon.

Started
Nov 28, 2024, 08:56 PM UTC
Resolved
Nov 28, 2024, 09:57 PM UTC
Duration
1h
Detected by Pingoru
Nov 28, 2024, 08:56 PM UTC

Affected components

AustraliaNew ZealandUnited KingdomUSA

Update timeline

  1. identified Nov 28, 2024, 08:56 PM UTC

    We are currently investigating issues with upgrading to paying, we are investigating this and should have a fix soon.

  2. resolved Nov 28, 2024, 09:57 PM UTC

    This incident has been resolved.

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