Rocketspark incident
Investigating issues with degraded performance loading larger websites while editing
Resolved after 5 hours 23 minutes, affecting Australia and New Zealand and 1 more, on February 26, 2025.
An upgrade to our editing tools has been released, significantly improving performance while editing. This update is now live and has resolved the performance issues previously noticeable on larger pages.
Affected components
Update timeline
- investigating Feb 26, 2025, 09:03 PM UTC
We are currently investigating issues where some customers are noticing slow to load websites when editing.
- identified Feb 26, 2025, 10:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 27, 2025, 01:24 AM UTC
We have identified a fix for the issue causing very slow editing controls on larger pages. We aim to have this resolved this afternoon.
- resolved Feb 27, 2025, 02:26 AM UTC
An upgrade to our editing tools has been released, significantly improving performance while editing. This update is now live and has resolved the performance issues previously noticeable on larger pages.
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