Rocketspark incident

Investigating login issues affecting some NZ customers

Resolved after 23 hours 7 minutes, affecting New Zealand, on September 3, 2025.

monitoring Sep 03, 2025, 05:14 AM UTC

We are monitoring things closely, if you have any issues logging in please contact our support team.

Affected components

New Zealand

investigating Sep 03, 2025, 12:12 AM UTC

We are currently investigating issues with some customers experiencing login issues.
monitoring Sep 03, 2025, 05:14 AM UTC

We are monitoring things closely, if you have any issues logging in please contact our support team.
resolved Sep 03, 2025, 11:19 PM UTC

This incident has been resolved.

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