Resolved after 52 minutes, affecting Australia and New Zealand and 1 more, on May 12, 2026.
The issues with the signup process have been resolved. We apologise for any inconvenience caused.
Affected components
AustraliaNew ZealandUnited KingdomUSA
Update timeline
- investigating May 12, 2026, 11:54 AM UTC
We are currently investigating issues with the signup process, as some customers have reported problems.
- investigating May 12, 2026, 12:14 PM UTC
We are still investigating issues with the signup process and will provide an update as soon as we have more information.
- identified May 12, 2026, 12:43 PM UTC
We have identified the issue and are working on a fix. We will provide an update once resolved.
- resolved May 12, 2026, 12:46 PM UTC
The issues with the signup process have been resolved. We apologise for any inconvenience caused.
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