Resolved after 1 hour 35 minutes, affecting TEST (ALL Time Zones) and TRAINING (ALL Time Zones), on January 18, 2021.
Hello RL6 Hosted Customers, Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation on our servers during the above stated time window. We apologize for the short notice. During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. RLDatix requests that customers stop sending ADT messages to the RL6 system during this maintenance window. To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock For updates, visit the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ Thank you, The RLDatix Team
Affected components
Update timeline
- investigating Jan 18, 2021, 02:50 PM UTC
Hello RL6 Hosted Customers, Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation on our servers during the above stated time window. We apologize for the short notice. During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. RLDatix requests that customers stop sending ADT messages to the RL6 system during this maintenance window. To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock For updates, visit the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ Thank you, The RLDatix Team
- resolved Jan 18, 2021, 04:25 PM UTC
This incident has been resolved
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