Resolved after 45 minutes, affecting RL6 US Hosted AWS (Production) and RL6 US Hosted AWS (Test) and 1 more, on October 5, 2026.
The websites are now back online - we are investigating the cause of this outage
Affected components
Update timeline
- investigating Oct 05, 2026, 01:23 PM UTC
Hello RL6 Hosted Customers, We are experiencing technical problems at this time. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. Our operations team is in the process of troubleshooting the issue and will provide periodic updates via the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ If you have submitted a support ticket, please note that interim updates on this service interruption will be posted to the RL6 Hosting Status Page. Support tickets will only be updated once the issue has been resolved. We apologize for the disruption and wish to reassure you that our operations team is working to resolve the issue as quickly as possible. Thank you, The RLDatix Team
- resolved Oct 05, 2026, 02:08 PM UTC
The websites are now back online - we are investigating the cause of this outage
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