RLDatix incident

[RL6] [EASTERN] EMERGENCY MAINTENANCE

Resolved after 3 hours 11 minutes, affecting EASTERN Time Zone, on May 25, 2022.

monitoring May 25, 2022, 01:13 PM UTC

We have rebooted the web server and affected websites are now loading. We will continue to monitor websites.

Started
May 25, 2022, 01:02 PM UTC
Resolved
May 25, 2022, 04:14 PM UTC
Duration
3h 11m
Detected by Pingoru
May 25, 2022, 01:02 PM UTC

Affected components

EASTERN Time Zone

Update timeline

  1. investigating May 25, 2022, 01:02 PM UTC

    Hello RL6 Hosted Customers, Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation on our servers during the above stated time window. We apologize for the short notice. During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. RLDatix requests that customers stop sending ADT messages to the RL6 system during this maintenance window. To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock For updates, visit the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ Thank you, The RLDatix Team

  2. monitoring May 25, 2022, 01:13 PM UTC

    We have rebooted the web server and affected websites are now loading. We will continue to monitor websites.

  3. resolved May 25, 2022, 04:14 PM UTC

    This incident has been resolved.

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