Resolved after 2 days 20 hours, affecting EASTERN Time Zone and RL6 US Hosted AWS (Production) and 1 more, on July 19, 2024.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Jul 19, 2024, 06:06 AM UTC
Hello RL6 Hosted Customers, We are experiencing technical problems at this time. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. Our operations team is in the process of troubleshooting the issue and will provide periodic updates via the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ If you have submitted a support ticket, please note that interim updates on this service interruption will be posted to the RL6 Hosting Status Page. Support tickets will only be updated once the issue has been resolved. We apologize for the disruption and wish to reassure you that our operations team is working to resolve the issue as quickly as possible. Thank you, The RLDatix Team
- investigating Jul 19, 2024, 06:07 AM UTC
We are continuing to investigate this issue.
- identified Jul 19, 2024, 07:19 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 19, 2024, 11:11 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 19, 2024, 11:59 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 19, 2024, 03:29 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 22, 2024, 02:37 AM UTC
This incident has been resolved.
Your product runs on more than RLDatix
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services