Rithum incident

OrderStream Order and Inventory Processing Delay

Minor Resolved View vendor source →

Rithum experienced a minor incident on August 18, 2026 affecting OrderStream - Orders (OrderStream - Orders) and OrderStream - Inventory (OrderStream - Inventory), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 01:17 AM UTC
Resolved
Aug 18, 2026, 02:05 AM UTC
Duration
48m
Detected by Pingoru
Aug 18, 2026, 01:17 AM UTC

Affected components

OrderStream - Orders (OrderStream - Orders)OrderStream - Inventory (OrderStream - Inventory)

Update timeline

  1. investigating Aug 18, 2026, 01:17 AM UTC

    Please be advised that Rithum's OrderStream platform may be experiencing a delay in processing some orders and inventory for some customers. Please note, the issue has been resolved and no order data has been lost. We are working on processing a backlog on the OrderStream platform and...

  2. resolved Aug 18, 2026, 02:05 AM UTC

    Please be advised that the OrderStream processing issue communicated to you earlier has been resolved. All data is now processing as expected, and no action is required from you at this time. Please view the link below to contact us with any additional questions or concerns, and our...