Rithum incident

Rithum for Brands Experiencing connectivity issues

Rithum experienced a minor incident on August 11, 2026 affecting Brands - Portal (Brands - Portal), lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started: Aug 11, 2026, 02:58 PM UTC
Resolved: Aug 11, 2026, 04:01 PM UTC
Duration: 1h 2m
Detected by Pingoru: Aug 11, 2026, 02:58 PM UTC

Affected components

Brands - Portal (Brands - Portal)

Update timeline

investigating Aug 11, 2026, 02:58 PM UTC

We are currently investigating connectivity issues with Rithum for Brands. As a result, you may be unable to log in to the Rithum for Brands platform or access certain features. An update will be posted as soon as additional information becomes available.
investigating Aug 11, 2026, 03:28 PM UTC

We have identified the cause of the connectivity issues affecting Rithum for Brands and are actively working toward a full restoration of service. During this time, some users may experience issues logging in to the platform or accessing inventory exports. All backend processing and...
resolved Aug 11, 2026, 04:01 PM UTC

This issue has been resolved. No additional client action is required.