Rithum incident

OrderStream Order Exception Issue - RESOLVED

Minor Resolved View vendor source →
Started
Feb 24, 2026, 06:16 PM UTC
Resolved
Feb 25, 2026, 06:28 PM UTC
Duration
1d
Detected by Pingoru
Feb 24, 2026, 06:16 PM UTC

Affected components

OrderStream - Data Exceptions (OrderStream - Data Exceptions)

Update timeline

  1. investigating Feb 24, 2026, 06:16 PM UTC

    Please be advised that Rithum has identified that there may be an issue where some orders are showing as in exception in OrderStream when an action has already been taken on the order. Please note that order processing is not affected and is working as expected. We are working to mitigate the...

  2. resolved Feb 25, 2026, 06:28 PM UTC

    Please be advised that the issue we informed you of yesterday, that there may be an issue where some orders are showing as in exception when the appropriate action has already been taken on the order, is resolved at this time. Please view the link below to contact us with any additional...

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