Rithum experienced a minor incident on February 24, 2026 affecting OrderStream - Data Exceptions (OrderStream - Data Exceptions), lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2026, 06:16 PM UTC
Please be advised that Rithum has identified that there may be an issue where some orders are showing as in exception in OrderStream when an action has already been taken on the order. Please note that order processing is not affected and is working as expected. We are working to mitigate the...
- resolved Feb 25, 2026, 06:28 PM UTC
Please be advised that the issue we informed you of yesterday, that there may be an issue where some orders are showing as in exception when the appropriate action has already been taken on the order, is resolved at this time. Please view the link below to contact us with any additional...