Rithum experienced a minor incident on January 28, 2026 affecting DSCO - Orders (DSCO - Orders) and OrderStream - Orders (OrderStream - Orders), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 06:12 PM UTC
Please be advised that as of approximately 12:05p ET on January 28, 2026, due to a third-party service outage, Rithum may be experiencing a degradation in some services that may intermittently affect order processing for some customers. We are working to mitigate the impact and will...
- resolved Jan 28, 2026, 06:35 PM UTC
Please be advised, as of 1:28p ET the issue communicated earlier that may have caused intermittent issues with order processing has been resolved. No data is lost, only a processing delay may have occurred. Please view the link below to contact us with any additional...