Rithum incident

Dsco Portal - Product Page Issues

Minor Resolved View vendor source →

Rithum experienced a minor incident on January 21, 2026 affecting DSCO Portal (DSCO Portal), lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 08:41 PM UTC
Resolved
Jan 21, 2026, 11:51 PM UTC
Duration
3h 9m
Detected by Pingoru
Jan 21, 2026, 08:41 PM UTC

Affected components

DSCO Portal (DSCO Portal)

Update timeline

  1. investigating Jan 21, 2026, 08:41 PM UTC

    Please be advised that Rithum has identified that some users may be experiencing issues when attempting to select product sub categories within the Dsco portal. Item and product search filter functionality may also be affected. We are working to mitigate the situation and we will provide...

  2. resolved Jan 21, 2026, 11:51 PM UTC

    Please be advised that the issue we informed you of earlier, that some users may be experiencing issues when attempting to select product sub categories within the Dsco portal, has been resolved at this time. Item and product search filter functionality should be working as expected. ...