Rithum experienced a minor incident on March 30, 2026 affecting OrderStream - File Processing (OrderStream - File Processing), lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2026, 09:11 PM UTC
Please be advised that as of approximately 2:55 pm ET on March 30, 2026, Rithum may be experiencing a delay in processing some files on the OrderStream platform. Inbound files are still being received successfully and no data has been lost. We are working to mitigate the situation and we...
- resolved Mar 30, 2026, 10:14 PM UTC
Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay in processing some files on the OrderStream platform, is resolved at this time. Please view the link below to contact us with any additional questions or concerns and our Software Support...