Rithum incident

OrderStream Processing Delay - RESOLVED

Minor Resolved View vendor source →
Started
Mar 30, 2026, 09:11 PM UTC
Resolved
Mar 30, 2026, 10:14 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 30, 2026, 09:11 PM UTC

Affected components

OrderStream - File Processing (OrderStream - File Processing)

Update timeline

  1. investigating Mar 30, 2026, 09:11 PM UTC

    Please be advised that as of approximately 2:55 pm ET on March 30, 2026, Rithum may be experiencing a delay in processing some files on the OrderStream platform. Inbound files are still being received successfully and no data has been lost. We are working to mitigate the situation and we...

  2. resolved Mar 30, 2026, 10:14 PM UTC

    Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay in processing some files on the OrderStream platform, is resolved at this time. Please view the link below to contact us with any additional questions or concerns and our Software Support...

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