Rithum incident
Third Party Vendor OpenText-GXS Scheduled Maintenance
Affected components
Update timeline
- identified Mar 22, 2026, 06:08 AM UTC
Third party vendor, OpenText, is currently undergoing a planned maintenance from 12am-4am ET. This impacts Rithum's GXS VAN connection and files/data being sent over this connection. During this time period, customers may experience some service degradation. Rithum's Engineering team will be...
- resolved Mar 22, 2026, 12:25 PM UTC
Files/data being sent over the OpenText-GXS connection are flowing as expected. Please view the ling below to contact us with any additional questions or concerns and our Software Support team will be glad to assist: <a href="https://www.rithum.com/company/contact-rithum-team/#support"...
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