Affected components
Update timeline
- investigating Mar 20, 2026, 12:42 PM UTC
Please be advised that Rithum may be experiencing a delay with some Insights data. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please note, no data has been lost. Historical data through March 19th at 9am ET is still available....
- investigating Mar 20, 2026, 04:29 PM UTC
Please be advised that the previously communicated issue, where Rithum may be experiencing delays with some Insights data, is still ongoing. The root cause has been identified and corrected; however, we're processing a backog of events at this time. No data has been lost. Some data may already be...
- resolved Mar 21, 2026, 07:13 AM UTC
Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay with some Insights data, has been resolved. Please view the link below to contact us with any additional questions or concerns and our Software Support team will be glad to assist: <...
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