Rithum experienced a minor incident on July 2, 2026 affecting DSCO - Automated Jobs (File Processing) (DSCO - Automated Jobs (File Processing)), lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 12:32 AM UTC
Please be advised that as of approximately 4:00pm ET on July 1, 2026, Rithum may be experiencing an issue affecting some EDI file processing on the Dsco Platform causing some customers to see failures. The issue has been resolved and our Engineering team is actively completing recovery...
- resolved Jul 02, 2026, 02:44 AM UTC
Please be advised that the DSCO EDI file processing issue communicated to you earlier has been resolved. All data is now processing as expected, and no action is required from you at this time. Please use the link below to contact us with any additional questions or concerns. <...