Rithum experienced a minor incident on June 23, 2026 affecting Brands - Orders Management (Brands - Orders Management), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Brands - Orders Management (Brands - Orders Management)
Update timeline
- investigating Jun 23, 2026, 04:29 PM UTC
Our Engineering team is currently investigating delays importing orders from About You DE. We have contacted About You DE and are awaiting additional information. An update will be posted as soon as additional information becomes available.
- resolved Jun 23, 2026, 05:46 PM UTC
This issue has been resolved. All orders are importing normally. No additional client action is required.